Stay up to date on Spectrum Generations and the latest news on aging in place. For all media inquiries, please contact the Community Engagement Officer Stephanie Hanner at [email protected]
Scam Alert - Some of our phone numbers have been “spoofed”
Scammers are clever, and they’ve found ways to transmit false information about their phone numbers to hide their identities. Faking a phone number this way is called “spoofing” and when the purpose is to scam someone or cause harm, it is illegal.
Typically, scammers use spoofing to pose as a business (such as Spectrum
Generations and Healthy Living for ME), bank, or government agency in order to trick people into giving up personal or financial information. They choose these types of numbers, that you may be familiar with, hoping that you may already know the business and trust it.
If you answer, scammers use scripts to try to steal valuable personal
information and money, which can be used in fraudulent activity. You may not be able to tell right away if an incoming call is spoofed but here are some tips:
- Be extremely careful about responding to any request for personal
- Do not respond to any questions, especially those that can be answered with "Yes" or "No."
- Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
- Use caution if you are being pressured for information immediately.
During September, we were alerted to two such instances – one using our Muskie Community Center’s main phone line, and one using the Healthy Living for ME toll-free line. We reported these to the FCC immediately, and are continuing to work hard to stop this scam and educate those in our
communities that we are not the originator of these calls.
If you have questions or concerns, or believe you have been a victim of this scam, please contact us at 1-800-639-1553.