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State Health Insurance Assistance program (SHIP)

SHIP services are free, confidential and available to older people and people who have Medicare because of a disability. Our Counselors provide information and answer client questions about Medicare, Medicare Advantage, MaineCare, Medigap and other programs and benefits that supplement Medicare. Some specific information provided through SHIP includes:
  • Preventive health benefits paid my Medicare.
  • Medicare Prescription Drug Coverage (Medicare Part D) and your options in Maine.
  • Answers questions and help to follow up on your concerns about medical bills, insurance claims and Medicare notices.
  • Give comparison information about Medicare supplemental policies and plans to help you make a choice.
  • Meet with clients by telephone or in-person to review national and state-specific programs, including prescription drug discount programs, to help you reduce out-of-pocket medical expenses.
  • Help clients enroll in Medicare Savings Programs.
  • Refer and help clients to connect to other local, state and federal agencies, including the Centers for Medicare and Medicaid Services (the federal Medicare Agency), Social Security Administration and the Maine Department of Health and Human Services.
  • Talk to clients about their rights and options for appeals and quality of care in Medicare and MaineCare.
  • Make presentations to groups in central Maine to give updates and help people get the most of their Medicare and MaineCare benefits.

Medicare health and drug plans can make changes each year—things like cost, coverage, and what providers and pharmacies are in their networks. October 15 to December 7 is when all people with Medicare can change their Medicare health plans and prescription drug coverage for the following year to better meet their needs.  Check out these FAQ's for more information on Open Enrollment. Look for more information about how Spectrum Generations can help you with changing your Medicare plan to suit your needs starting in August.

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Get in Touch

Phone (207) 622-9212 or toll free at
Phone One Weston Court
Augusta, ME 04330
Phone [email protected]
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Service Locator

Home Office

Home Office
One Weston Court
Augusta, ME 04330
(800) 639-1553

Northern Kennebec County

Muskie Community Center
38 Gold Street
Waterville, ME 04901
(207) 873-4745

Lincoln County

Lincoln County Regional Center
767 Main Street, Suite 5
Damariscotta, ME 04543
(207) 563-1363

Waldo County

Waldo Community Center
18 Merriam Road
Belfast, ME 04915
(207) 338-1190

Somerset County

Somerset Community Center
30 Leavitt Street
Skowhegan, ME 04976
(207) 474-8552

Southern Kennebec County

Cohen Community Center
22 Town Farm Road
Hallowell, ME 04347
(207) 626-7777

Sagadahoc County

Midcoast Regional Center
35 Union Street
Brunswick, ME 04011
(207) 729-0475

Knox County

Knox Resource Office
87 Elm Street
Suite 204A
Camden, ME 04843


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Spectrum Generations is an equal opportunity provider. Please let us know if you require special accommodations.
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